Privacy Policy
This Privacy Policy governs the way Sobha LLC and its affiliates, subsidiaries, group companies, partners, and agents (“We”, “Us”, “Our” or “Sobha”) collect, use, maintain and disclose information collected solely from:
- Users of Our website: https://www.sobharealty.com/ (“Websites”);
- Email, text, and other electronic messages between you and Us;
- Email, text, and other electronic messages between you and Us;
Mobile and desktop applications that you may download from Our Websites; - Email, text, and other electronic messages between you and Us;
Your interactions with Our advertising and applications on third-party websites and services, if those applications or advertisements include links to this privacy policy; and information and data collected by our call centers.
2. PERSONAL INFORMATION:
We may collect any information that can be used to identify you, such as your name, postal address, e-mail address, passport number, Emirates ID number, property ID and/or telephone number, and details of the contract entered with you (“Personal Information”). We may collect Personal Information in a variety of ways, including, but not limited to, when you visit Our Websites, use Live Chat, subscribe to Our newsletter, complete a form, and in connection with other activities, services, features or resources we make available on Our Websites, and automatically as you navigate through the Websites. You can always refuse to supply Personal Information, except that it may prevent you from engaging in certain related activities on Our Websites. You can visit Our Websites anonymously. You can change your Personal Information by sending us an email to hello@sobha-me.com
3. NON-PERSONAL IDENTIFICATION INFORMATION:
We may collect your non-personal identification information whenever you interact with Our Websites. Non-personal identification information means information that is about you but does not identify you individually, and/or relates to information about your internet connection, the equipment you use to access the Websites and usage details, and other similar information.
4. WEB BROWSER COOKIES:
Our Websites may use "cookies" to enhance your user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Websites may not function properly. This is a standard operating procedure that is used across the internet.
5. HOW TO MANAGE AND REMOVE COOKIES?
If you are using Our Websites via a browser you can restrict, block or remove cookies through your web browser settings. The Help menu on the menu bar of most browsers also tells you how to prevent your browser from accepting new cookies, how to delete old cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. You can also visit http://www.aboutcookies.org for more information on how to manage and remove cookies across a number of different internet browsers.
6. HOW WE USE COLLECTED INFORMATION:
Sobha may collect and use your Personal Information for the following purposes:
- To improve customer service: Information provided by you helps us respond to customer service requests and support needs, more efficiently;
- To personalize user experience: We may use your information in the aggregate to understand how users as a group use the services and resources provided on Our Websites;
- To improve Our Websites: We may use feedback provided by you to improve Our products and services;
- To run a promotion, contest, survey, or other feature on the website;
- To send you the information you agreed to receive about topics of interest to you;
- To send periodic emails;
- To fulfill the purpose for which you provide it;
- For marketing purposes by third-party vendor appointed by us;
- For any other purpose disclosed by Us, when you provide it.
By accepting this Privacy Policy, you give your permission for your personal information to be recorded, stored, processed, transferred, and shared by us, and agree that we may process your personal information. You acknowledge that your information may be shared by us with a third party appointed by us for marketing purposes. You also understand that you have the right to withdraw your consent at any time after notifying us in writing to not use your information in the manner described above by contacting us at hello@sobha-me.com.
We may use your e-mail address to respond to any inquiries, questions, and/or other requests you may have. If you opt to be a part of Our mailing list, then you will receive e-mails about Sobha news, updates, related project, product or service information, etc. If at any time you would like to unsubscribe from receiving future emails from Us, you may do so by contacting Us via any of Our Websites.
7. ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION:
You can review and change your Personal Information by logging into the Websites. You may also request to update any Personal Information We hold about you by contacting us at hello@sobha-me.com
